Job Description

Dental Insurance Coordinator

We are seeking an experienced Dental Insurance Coordinator to join our busy dental practice in Paxton, MA. Candidates must have a minimum of two years of prior dental office experience.

Work Location: This is an in-office position. Remote work is not available. Please do not apply if you are seeking a remote position.

Responsibilities:

• Greet and welcome patients and visitors in a professional, courteous manner.
• Answer incoming telephone calls, take messages, and direct calls as appropriate.
• Provide administrative support, including filing, photocopying, and organizing documents.
• Maintain a clean, organized, and professional front desk area.
• Schedule patient appointments and maintain staff calendars.
• Respond to patient inquiries and assist in resolving concerns.
• Provide patients with co-payment estimates for upcoming visits.
• Collect patient payments.
• Coordinate with other departments to support efficient office operations.
• Enter insurance payments accurately.
• Submit insurance claims.
• Review and manage insurance aging reports.
• Assist with accounts receivable activities.

Required Skills and Qualifications:

• At least two years of previous dental office experience.
• Proficiency with dental software; Dentrix experience is preferred.
• Knowledge of dental procedures.
• Strong organizational skills, with the ability to multitask and prioritize responsibilities effectively.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy in data entry and recordkeeping.
• Ability to provide exceptional customer service in a professional manner.
• Familiarity with office equipment, including printers, scanners, and fax machines.
• Ability to maintain the confidentiality of sensitive patient and business information.

Schedule:

• Monday: 8:00 AM5:00 PM
• Tuesday: 8:00 AM5:00 PM
• Wednesday: 8:00 AM6:00 PM
• Thursday: 8:00 AM4:00 PM
• Friday: Closed
• Saturday: 8:00 AM1:00 PM, approximately two Saturdays per month

Compensation: Hourly pay is based on performance and experience.

Job Type: Full-time

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as necessary to meet the ongoing needs of the organization.

If you are interested, please submit your resume today.

Employment Type: Full Time
Years Experience: 1 - 3 years
Bonus/Commission: No

Job Tags

Hourly pay, Full time, Work at office, Remote work

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