Job Description

Family Advocate

Provide case management to families with children enrolled in the child development centers by maintaining Family Partnership Agreements through individual meetings and home visits; support parents in attaining their goals and achieving self-sufficiency while identifying qualifying families for the Whole Family Approach.

Responsibilities and Duties:

A. Case Management – Data Entry - Family Services Information/Events - Family Partnership Agreements Physicals/Immunizations and all other Health Information Contacts, Custody Papers Monitors attendance (Rilya Wilson Act)

B. ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance)

a. Perform annual procedures for recruitment

b. Assists parents in completion of application if necessary

c. Assists in recruitment fair

d. Establishes relationships with local school systems and community agencies

e. Monitors attendance for children

C. Parent Involvement

D. Performing duties requested by Supervisor, Head Start Director, COO, and CEO.

Universal Standards:

A. Communication

1. Ability to communicate (in-person and electronically) with staff, superiors, community officials, families effectively and appropriately.

B. Cultural Competence and Ethics

1. Positive, caring and supportive attitude characterized by understanding and non-judgmental commitment to participant families, coworkers, superiors, and all other persons with whom interaction occurs.

2. Comply with all Standards of Conduct and Confidentiality Policies as these are considered of the utmost importance in working with community residents.

C. Organization

1. Ability to manage time, energy and workspace well in order to accomplish all assigned tasks successfully.

D. Reporting

1. Ability to complete weekly, monthly, quarterly, and yearly reports.

a. Weekly – Family Contacts, Attendance Reports

b. Bi-Weekly - Timesheet

c. Monthly – Family Services Summary Report, End of Month Reports

d. Quarterly – PIR

e. Yearly – PIR

E. Health and Safety

1. Ability to squat, sit, stand, walk, bend, stoop, reach, hear, see, speak, and lift and/or carry at least 40lbs.

2. Knowingness of possibility to exposure of blood, bodily fluids, or tissues

3. Knowingness of possibility to exposure of communicable diseases

F. Technology

1. Microsoft Office (Word, Excel, etc.) proficient.

2. Willingness to train in program and agency data management systems

G. Professionalism

1. Ability to casually present oneself.

2. Accountability – Timely, Attendance

3. Team Oriented

4. Possess problem solving skills.

5. Continue to expand knowledge by attending trainings, etc.

Educational Requirements:

A. 45 CFR §1302.91(e)(7) A program must ensure family services staff who work directly with families on the family partnership process…have, within 18 months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling or a related field.

B. Willingness to complete/continue trainings/certifications

Additional Knowledge & Competencies:

A. Knowledge of the Head Start Parent, Family, Community Engagement Framework and Relationship Based Competencies for Early Childhood Professionals

Additional Requirements:

Comply with all background checks required by the program. Valid Virginia Driver's Licenses may be required

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